Privacy Policy
This policy explains the personal information PickleHub PH may collect and how it is used to operate bookings, accounts, payments, venue tools, and support.
Information we collect
We may collect names, email addresses, phone numbers, city, player profile details, booking details, payment status, payment proof, venue owner application details, venue claim information, and technical information needed to operate and secure the platform.
How information is used
Information is used to process bookings, send confirmations and reminders, verify player or venue owner accounts, support payment review, generate receipts, manage Open Play and Tournaments, prevent abuse, and provide customer support.
Sharing and access
Relevant booking and contact details may be visible to authorized venue owners, administrators, and service providers needed to process bookings, payments, emails, receipts, security, and platform operations. We do not sell user conversation or booking information to advertisers.
Data protection
PickleHub PH aims to handle personal information responsibly and in line with applicable Philippine data privacy principles. Access to personal information is limited to operationally necessary users and workflows.
Your choices
You may request help correcting account information, reviewing your booking records, or asking about personal data used by PickleHub PH by contacting support.
Last updated: June 28, 2026